FAQ

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Answers to Frequently Asked Questions


Questions

  1. Is it safe to type in my credit card number?
  2. What does GeoTrust True Site mean to me?
  3. How do I know my information is secure?
  4. Do you have a microcassette adaptor?
  5. What does "Factory Refurbished" mean?
  6. What other purchasing options do I have?
  7. What kind of warranty do you give?
  8. Can I get a DictationDepot.com catalog?

Is it safe to type in my credit card number?

Yes, every bit as safe, if not safer, than using it at a department store. Why? For instance, when you hand a cashier your card, someone may be in line behind you, able to read the number. Sometimes the number is on your receipt, of which the store keeps a copy. When your card is scanned, what happens to the info on it? It is read into a computer system, and travels through computer and telephone networks just like the Internet. But that's why, at Dictation Depot.com, we are a GeoTrust True Site.

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What does GeoTrust® True Site® mean to me?

True BusinessID is the only next generation web trust service that combines state-of-the-art 128-bit SSL encryption and identity verification in a single bundle. That means a new level of online security for us and our customers.

• Identity verification Smart Seal - embedded company name/date/time stamp
• Compatible with 98% of all browsers
• Full 128-bit encryption technology

This means you can shop here with confidence knowing that we use the latest in ecommerce security technology.

For details about this technology, we invite you to visit:  Learn about GeoTrust

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How do I know my information is secure?

There are 2 ways to be sure that your information is secure: Before you enter any personal information, notice that the url will change from "http" to "https".  The "s" indicates a secure site. Second, with IE5 you'll see a little padlock in the lower right corner of your browser window. With Netscape, the little padlock above will be locked. Look for these indicators when you get to our ordering page.  Also, on any secure page, right-click, select properties, then certificates and you'll see that you are definitely connected to DictationDepot.com.

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Do you have a microcassette adaptor that allows microcassettes to be transcribed on a standard cassette machine?

To our knowledge, none of the manufacturers still make microcassette adaptors. SONY used to make one called an MA-50, however, they only worked with SONY BM-25,45,46,75,80's. And in every case the machine had to be modified. List price on them was around $200. Now a micro transcriber can be purchased for less than that.

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What does "Factory Refurbished" mean?

FACTORY REFURBISHED does not mean we are simply selling used equipment. They have actually been refurbished by the Manufacturer and carry the same warranty as new.

In some cases, they are overstocks that have never been used, in other cases, they are machines that have been returned for a warranty repair and have been restored to original factory specs.

In any case, THEY CARRY THE SAME WARRANTY AS NEW, 1 year parts, 90 days labor.

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What other purchasing options do I have?

We offer leasing thru Studebaker-Worthington Leasing Corp. Specialists in office equipment leasing.  There is a $1000.00 minimum purchase required for leasing.  Contact us for an application.

We will accept purchase orders from universities, government agencies, and larger corporations.  Simply fax us the P.O. and we will ship your order.

We will accept checks, however, they must clear before your order is shipped.  Make out to: Brookins Communications

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What kind of warranty do you give?

We honor the manufacturer's warranties which are:  1 year parts, 90 days labor.

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Can I get a DictationDepot.com catalog?

At DictationDepot.com, we are committed to serving the needs of the online Internet customer who wants a better way to shop for the highest quality dictation equipment and accessories. We believe we can best do this by focusing on the benefits of shopping on the Internet. Therefore, we do not produce a printed catalog. However, keep in mind that you can print out the page you are viewing on your printer.

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